Perceptions of immediate supervisors
The Australian Public Service Employee Census Immediate Supervisor Index measures how employees view the leadership behaviours of their immediate supervisor.
APS Employee Census questions that contribute to the Immediate Supervisor Index are:
- My supervisor engages with staff on how to respond to future challenges.
- My supervisor can deliver difficult advice whilst maintaining relationships.
- My supervisor invites a range of views, including those different to their own.
- My supervisor encourages my team to regularly review and improve our work.
- My supervisor is invested in my development.
- My supervisor ensures that my workgroup delivers on what we are responsible for.
Figures AB 28 to AB 33 and tables AB 28 to AB 33 report on the index scores for agencies, by agency size, for APS respondents.
Figure AB 28: Immediate Supervisor Index, by agency size
Source: APS Employee Census
Table AB 28: Immediate Supervisor Index, by agency size
| Agency | Immediate Supervisor Index | |
|---|---|---|
| 2024 | 2025 | |
| Overall APS | 77 | 77 |
| Extra-large (10,000+ employees) | 76 | 77 |
| Large (1,001 to 10,000 employees) | 78 | 78 |
| Medium (251 to 1,000 employees) | 77 | 77 |
| Small (101 to 250 employees) | 77 | 76 |
| Extra-small (20 to 100 employees) | 77 | 77 |
Source: APS Employee Census
Figure AB 29: Immediate Supervisor Index, for extra-large agencies (10,000+ employees)
Source: APS Employee Census
Note: The National Disability Insurance Agency was a large agency in 2024.
Table AB 29: Immediate Supervisor Index, for extra-large agencies (10,000+ employees)
| Agency | Immediate Supervisor Index | |
|---|---|---|
| 2024 | 2025 | |
| Extra-large agencies | 76 | 77 |
| National Disability Insurance Agency | 79 | 80 |
| Australian Taxation Office | 79 | 78 |
| Services Australia | 77 | 78 |
| Home Affairs | 74 | 75 |
| Defence | 75 | 75 |
Source: APS Employee Census
Note: The National Disability Insurance Agency was a large agency in 2024.
Figure AB 30: Immediate Supervisor Index, for large agencies (1,001 to 10,000 employees)
Source: APS Employee Census
Note: Infrastructure, Transport, Regional Development, Communications and the Arts is now Infrastructure, Transport, Regional Development, Communications, Sport and the Arts. Health and Aged Care is now Health, Disability and Ageing. The Aged Care Quality and Safety Commission was a medium agency in 2024.
Table AB 30: Immediate Supervisor Index, for large agencies (1,001 to 10,000 employees)
| Agency | Immediate Supervisor Index | |
|---|---|---|
| 2024 | 2025 | |
| Large agencies | 78 | 78 |
| Australian Competition and Consumer Commission | 80 | 81 |
| Australian Bureau of Statistics | 80 | 80 |
| IP Australia | 79 | 80 |
| Prime Minister and Cabinet | 80 | 79 |
| Education | 78 | 79 |
| Infrastructure, Transport, Regional Development,Communications and the Arts | 78 | 79 |
| Treasury | 78 | 79 |
| Health and Aged Care | 79 | 78 |
| Climate Change, Energy, the Environment and Water | 78 | 78 |
| Employment and Workplace Relations | 77 | 78 |
| Bureau of Meteorology | 77 | 77 |
| Finance | 79 | 77 |
| Attorney-General's | 77 | 77 |
| Social Services | 78 | 77 |
| Industry, Science and Resources | 77 | 77 |
| Veterans' Affairs | 75 | 77 |
| Agriculture, Fisheries and Forestry | 76 | 77 |
| Foreign Affairs and Trade | 76 | 77 |
| National Indigenous Australians Agency | 76 | 76 |
| Aged Care Quality and Safety Commission | 77 | 76 |
| Australian Trade and Investment Commission | 77 | 76 |
| Federal Court of Australia | 73 | 75 |
Source: APS Employee Census
Note: Infrastructure, Transport, Regional Development, Communications and the Arts is now Infrastructure, Transport, Regional Development, Communications, Sport and the Arts. Health and Aged Care is now Health, Disability and Ageing. The Aged Care Quality and Safety Commission was a medium agency in 2024.
Figure AB 31: Immediate Supervisor Index, for medium agencies (251 to 1,000 employees)
Source: APS Employee Census
Note: The National Health and Medical Research Council, the National Museum of Australia, and the National Film and Sound Archive of Australia were small agencies in 2024. The Administrative Review Tribunal was called the Administrative Appeals Tribunal in 2024.
Table AB 31: Immediate Supervisor Index, for medium agencies (251 to 1,000 employees)
| Agency | Immediate Supervisor Index score | |
|---|---|---|
| 2024 | 2025 | |
| Medium agencies | 77 | 77 |
| Clean Energy Regulator | 81 | 82 |
| Fair Work Ombudsman | 81 | 81 |
| Australian Transaction Reports and Analysis Centre | 81 | 80 |
| Comcare | 81 | 80 |
| Australian Public Service Commission | 82 | 80 |
| Australian Institute of Health and Welfare | 79 | 80 |
| National Health and Medical Research Council | 78 | 80 |
| National Archives of Australia | 78 | 79 |
| Fair Work Commission | 76 | 79 |
| Australian Communications and Media Authority | 77 | 79 |
| Australian National Audit Office | 79 | 78 |
| Australian Digital Health Agency | 75 | 78 |
| Australian Financial Security Authority | 73 | 78 |
| Office of the Commonwealth Director of Public Prosecutions | 78 | 78 |
| Murray-Darling Basin Authority | 77 | 78 |
| Defence Housing Australia | 74 | 77 |
| Digital Transformation Agency | 77 | 77 |
| Australian Criminal Intelligence Commission | 75 | 77 |
| Office of the Commonwealth Ombudsman | 79 | 77 |
| Future Fund Management Agency | 79 | 77 |
| Australian War Memorial | 75 | 77 |
| National Emergency Management Agency | 75 | 77 |
| Geoscience Australia | 75 | 76 |
| National Library of Australia | 76 | 76 |
| National Museum of Australia | 75 | 76 |
| National Film and Sound Archive of Australia | 78 | 76 |
| Australian Submarine Agency | 76 | 75 |
| Aboriginal Hostels Limited | 72 | 75 |
| National Disability Insurance Scheme Quality and Safeguards Commission | 75 | 75 |
| Australian Electoral Commission | 76 | 74 |
| Administrative Review Tribunal | 75 | 73 |
| Sport Integrity Australia | 68 | 70 |
Source: APS Employee Census
Note: The National Health and Medical Research Council, the National Museum of Australia, and the National Film and Sound Archive of Australia were small agencies in 2024. The Administrative Review Tribunal was called the Administrative Appeals Tribunal in 2024.
Figure AB 32: Immediate Supervisor Index, for small agencies (101 to 250 employees)
Source: APS Employee Census
Note: The Net Zero Economy Authority was not an APS agency in 2024. The Museum of Australian Democracy at Old Parliament House and the Australian Commission on Safety and Quality in Health Care were extra-small agencies in 2024. The Great Barrier Reef Marine Park Authority was a medium agency in 2024.
Table AB 32: Immediate Supervisor Index, for small agencies (101 to 250 employees)
| Agency | Immediate Supervisor Index score | |
|---|---|---|
| 2024 | 2025 | |
| Small agencies | 77 | 76 |
| Safe Work Australia | 81 | 81 |
| Australian Institute of Family Studies | 81 | 80 |
| Productivity Commission | 77 | 79 |
| National Anti-Corruption Commission | 77 | 79 |
| Office of Parliamentary Counsel | 81 | 79 |
| Australian Human Rights Commission | 77 | 79 |
| Food Standards Australia New Zealand | 80 | 79 |
| Office of the Australian Information Commissioner | 78 | 78 |
| Australian Research Council | 80 | 77 |
| Net Zero Economy Authority | - | 77 |
| Australian Radiation Protection and Nuclear Safety Agency | 78 | 77 |
| Australian Transport Safety Bureau | 77 | 77 |
| Tertiary Education Quality and Standards Agency | 74 | 76 |
| Museum of Australian Democracy at Old Parliament House | 80 | 76 |
| Great Barrier Reef Marine Park Authority | 77 | 75 |
| Australian Pesticides and Veterinary Medicines Authority | 79 | 75 |
| Royal Australian Mint | 74 | 75 |
| Australian Skills Quality Authority | 76 | 74 |
| Australian Fisheries Management Authority | 75 | 74 |
| Australian Commission on Safety and Quality in Health Care | 72 | 74 |
| Australian National Maritime Museum | 71 | 73 |
| Torres Strait Regional Authority | 68 | 71 |
| Australian Institute of Aboriginal and Torres Strait Islander Studies | 76 | 71 |
| National Offshore Petroleum Safety and Environmental Management Authority | 72 | 69 |
Source: APS Employee Census
Note: The Net Zero Economy Authority was not an APS agency in 2024. The Museum of Australian Democracy at Old Parliament House and the Australian Commission on Safety and Quality in Health Care were extra-small agencies in 2024. The Great Barrier Reef Marine Park Authority was a medium agency in 2024.
Figure AB 33: Immediate Supervisor Index, for extra-small agencies (20 to 100 employees)
Source: APS Employee Census
Note: The Office of the Special Investigator was a small agency in 2024. The Australian Law Reform Commission and Screen Australia did not have reportable results in 2024. The High Speed Rail Authority did not participate in the APS Employee Census in 2024.
Table AB 33: Immediate Supervisor Index, for extra-small agencies (20 to 100 employees)
| Agency | Immediate Supervisor Index score | |
|---|---|---|
| 2024 | 2025 | |
| Extra-small agencies | 77 | 77 |
| National Portrait Gallery | 77 | 86 |
| Commonwealth Grants Commission | 86 | 85 |
| Office of the Special Investigator | 86 | 84 |
| Australian Law Reform Commission | - | 82 |
| Workplace Gender Equality Agency | 82 | 81 |
| Office of the Inspector-General of Intelligence and Security | 86 | 81 |
| National Health Funding Body | 77 | 81 |
| Independent Parliamentary Expenses Authority | 83 | 81 |
| Climate Change Authority | 78 | 80 |
| Asbestos and Silica Safety and Eradication Agency | 70 | 80 |
| Parliamentary Workplace Support Service | 73 | 79 |
| Organ and Tissue Authority | 79 | 79 |
| Australian Office of Financial Management | 76 | 79 |
| Office of the Inspector-General of Aged Care | 85 | 78 |
| Inspector-General of Taxation and Taxation Ombudsman | 75 | 77 |
| Cancer Australia | 77 | 77 |
| National Blood Authority | 80 | 76 |
| High Speed Rail Authority | - | 75 |
| National Capital Authority | 74 | 75 |
| Screen Australia | - | 70 |
| Professional Services Review | 73 | 70 |
| Australian Centre for International Agricultural Research | 73 | 63 |
Source: APS Employee Census
Note: The Office of the Special Investigator was a small agency in 2024. The Australian Law Reform Commission and Screen Australia did not have reportable results in 2024. The High Speed Rail Authority did not participate in the APS Employee Census in 2024.