Managers and leaders journey | Australian Public Service Commission

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8 Step journey for APS managers and leaders

Follow the steps below to create and champion inclusive, accessible and psychologically safe workspace.

Illustration of a manager wearing a headset, sitting at a desk with a computer monitor. A green speech bubble with a white checkmark indicates successful communication or task completion.

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Step 1 - Know your responsibilities

Understand your role in creating an inclusive workplace.

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Step 2 - Create inclusive teams

Develop the knowledge and skills to support employees with disability.

Illustration of a leader or manager wearing a headset and working on a computer, with a speech bubble displaying five orange stars above. The scene includes green plants on both sides of the desk, emphasising positive feedback.

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Step 3 - Build disability confidence

Build a culture where everyone feels valued and included.

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Step 4 - Have supportive conversations

Help employees access the support they need to perform at their best.

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Step 5 - Support adjustments

Talk openly about strengths, barriers, and support needs.

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Step 6 - Develop talent and capability

Support learning, career development and progression opportunities.

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Step 7 - Lead through inclusion

Model inclusive behaviours and set the standard for your team.

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Step 8 - Champion lasting change

Drive positive change and improve outcomes across your workplace.

Disability and Neuroinclusion information hub

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Start your journey

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Hello my name is Ava. Did you know that there's more information on requesting adjustments?

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Acknowledgement of Country

The APSC acknowledges the Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders both past and present.