Contents
| Merit Protection Commissioner’s foreword |
| Our year at a glance |
| 1. Overview |
| About the Merit Protection Commissioner |
| Statutory functions and responsibilities |
| Reviews of employment-related actions and decisions |
| Complaints about entitlement calculations on separation |
| Inquiry functions |
| Statutory services for APS Agencies |
| Recruitment and employment services for non-APS entities |
| Organisational structure |
| 2. Report on performance of statutory functions |
| Reviews of employment-related actions |
| Year-end totals for all reviews of action |
| Reviews of promotion decisions |
| The promotion review process |
| Applications received |
| Promotion review caseload |
| Promotion Review Committee outcomes |
| Performance against timeliness key performance indicators |
| Managing the surge in promotion review applications |
| Promotion review telephone and email inquiries |
| Reviews of other actions |
| Applications received |
| Types of applications |
| Treatment of applications |
| Applications not accepted for review |
| Review applications by agency |
| Review outcomes |
| Performance against timeliness key performance indicators |
| MPC direct review of an action (primary reviews) |
| MPC review of an action following internal agency review (secondary reviews) |
| Feedback from review applicants |
| Complaints about entitlements on separation |
| Inquiry functions |
| Statutory services for APS agencies |
| Inquiries into breaches of the Code of Conduct |
| Independent Selection Advisory Committees |
| Recruitment and employment services for non-APS entities |
| 3. Engagement, Projects and Accountability |
| Stakeholder engagement and resources |
| Engaging with our stakeholders |
| Resources and information for our stakeholders |
| Tip sheets |
| Published case summaries |
| Review of our website |
| Improving how we work and deliver services |
| Induction program for new reviewers |
| Procedures manuals |
| Decision support tools for reviewers |
| Promotion reviews case management |
| Triage of incoming review applications |
| Governance and accountability |
| Financial arrangements and corporate support |
| Staffing and office locations |
| Interaction of the roles of the Merit Protection Commissioner and the Australian Public Service Commissioner |
| Business planning and risk management |
| Freedom of information and privacy |
| Information publication scheme |
| 4. The year ahead |
| Priorities in 2020–21 |
| APPENDICES |
| Appendix A: The Merit Protection Commissioner’s Statutory Functions |
| Appendix B: Data tables for statutory functions |
| Review of promotion decisions |
| Review of general employment actions and complaints casework |
| Erratum |
| List of Figures |
| List of Tables |
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