Accountability, monitoring and reporting

Agency heads are accountable for implementation of the framework within their agency. This ensures implementation is fit for purpose and based on agency-specific knowledge of:

• the core work that should not be outsourced
• how quickly change can happen without creating delivery risks or impacting agency obligations under the PGPA Act 2013

the changes that will deliver the highest material impact in the coming financial year, based on a strong and defensible rationale.

2026 reporting arrangements

Reporting timeline

• June-July 2026: Agencies report to the APSC via the APS Agency Survey
• August 2026: Agencies report on the framework in corporate plans
• October 2026: Agencies report on the framework in annual reports
• November 2026: High-level summary of agency progress in State of the Service Report

Reporting to the APSC

Agencies will report to the APSC via the APS Agency Survey. Insights from agency responses to the APS Agency Survey will be published in the State of the Service Report in November 2026.

Reporting in corporate plans

Agencies must summarise planned efforts to implement the framework in the capability section of their corporate plan. Agencies are asked to include a short paragraph that covers:

• the job families of the agency’s core work
• steps the agency is taking to further embed the framework, strengthen capability, and reduce outsourcing of core work (where core work is outsourced).

Agencies that do not outsource core work and operate in line with the framework should note this in their corporate plan.

Reporting in annual reports

Agencies must report on the steps they have taken to embed the framework and strengthen capability. Where a target was set by an agency in 2025-26, agencies are required to report the extent to which that target was achieved, including the actual reduction in supplier expenditure as a dollar value (GST excl.).

Agencies that outsourced core work outside the framework’s limited circumstances must report the dollar value (GST excl.), the job family the outsourcing relates to, and the steps taken to bring that work in-house.

Agencies that do not outsource core work and operate in line with the framework should note this in their annual report.

Maintaining records

Document your methodology

It is important to document the methodology and process your agency is using to implement the framework. This includes methods and processes to:

• identify and agree core work 
• reduce outsourcing of core work
• track implementation progress
• steps taken to embed the framework and strengthening capability

Outsourcing core work outside the limited circumstances

If agencies outsource core work for reasons not covered by the framework’s limited circumstances they must:

• keep a written record of the procurement that explains the type of work, job family, why it had to be outsourced and the dollar value, and report this in agency annual reports.
• document the steps they will take to bring the core work back in house in a reasonable timeframe.