Go to top of page

Workplace Relations Capability program

The Australian Public Service Commission, following research and consultation with the broader APS, has developed the Workplace Relations Capability program. As workplace relations is constantly evolving, there is a need to enhance the bargaining and workplace relations capability of staff across the public service to achieve the corporate goals and objectives of agencies. The Program is designed to enhance the bargaining and workplace relations capability across the public service.

About your speakers

The Hon. John Lloyd PSM



John Lloyd


Australian Public Service Commissioner

John Lloyd was appointed Australian Public Service Commissioner in December 2014.

Other senior positions that Mr Lloyd has held are:

  • Australian Building and Construction Commissioner
  • Senior Deputy President, Australian Industrial Relations Commission
  • Deputy Secretary, Commonwealth Department of Employment and Workplace Relations
  • Chief Executive, Department of Productivity and Labour Relations, Western Australia
  • Director, Workplace Relations and Productivity, Institute of Public Affairs.
  • Red Tape Commissioner, Victoria

Most of Mr Lloyd’s work has been in the field of workplace relations.

Mr Lloyd has also served on the board of three organisations dedicated to supporting people with cerebral palsy.

Roxanne Kelley



Roxanne Kelley


Deputy Secretary Defence People

Roxanne Kelley was appointed as the Deputy Secretary Defence People Group in November 2016. The Defence People Group contributes to Australia’s national security by providing management, policy, and planning and human resource services to Defence. The Group is also responsible for driving and reinforcing cultural change and the implementation of the First Principles Review, as well as supporting the integration of enabling services across the Department.

Prior to her promotion Roxanne was the First Assistant Secretary Governance and Reform in the Department of Defence and reported to the Associate Secretary. Roxanne was responsible for enterprise reform and governance for the Department including leading work on implementation of the First Principles Review of Defence, corporate planning, enterprise risk management, performance monitoring reporting and information management policy.

Prior to working in Defence, Roxanne was the National Director Compliance and Enforcement Division within the then Australian Customs and Border Protection Service. The Division was the main response area for Customs and Border Protection Services having responsibility for seaports operational responses, investigations, compliance assurance, cargo operations (with responsibility for examination of imported goods coming in by sea and air as well as international mail) and the provision of operational training and technology.
Prior to this, Roxanne was National Manager Centrelink Call Performance from August 2006 to February 2008 where she had responsibility for performance and strategy development for Centrelink’s 25 call centres.

From March 2002 until August 2006, Roxanne worked for the Australian Customs and Border Protection Service firstly as the Director Passengers Queensland and then as National Manager Research and Development.

Before joining the Australian Public Service, Roxanne worked in the Queensland State Public Service for 19 years in the social welfare area.

Roxanne has a Bachelor of Speech Therapy (University of Qld) and an Executive Masters of Public Administration (ANU). Roxanne is also a graduate of the Australian Institute of Company Directors.

Roxanne was awarded the Public Service Medal in January 2017. Roxanne was recognised for her substantial contribution to the reform efforts underway to improve the efficiency and effectiveness of the Department of Defence.

Roxanne is married and has two sons.

Matthew O’Callaghan



Matthew O'Callaghan


Consultant and former Senior Deputy President of the Fair Work Commission

Matthew holds a Bachelor of Business Degree and a post-graduate qualification directed at work and leisure relationships.

Matthew commenced a long career in workplace relations, working for BHP at the Whyalla Steelworks in 1976. From 1978 he joined the then South Australian Employer’s Federation and became the Chief Executive of that organization from 1986 to 1993 when he joined the South Australian Public Service. He held positions which included the Director of the Office of Public Sector Management and Chief Executive of the Department of Industrial Affairs.

In 2001 Matthew was appointed a Senior Deputy President of the Australian Industrial relations Commission. His Commission functions covered the entire spectrum of Australian industry. At the time of his retirement as a Senior Deputy President of what is now the Fair Work Commission, Matthew was responsible for the management of the Commission’s work in South Australia and Western Australia.

Since retiring, from the Commission, Matthew has been undertaking consulting work for a range of private and Government owned businesses throughout Australia. He lives in the Adelaide hills wine district.

Peter Medlock



Peter Medlock


Workplace Relations Consultant

Peter has extensive hands-on experience at a policy, management and consulting level in a diverse range of business, human resource, employee relations and safety management issues. With practical experience at the highest policy and managerial levels, Peter has successfully delivered results in difficult business environments.