Table 1 summarises the Commission’s performance against its key performance indicators in 2012–13.
| Target | Actual | |
|---|---|---|
| * Excludes results for programs with purpose-built evaluation processes with different criteria, for example SES orientation. | ||
| Program 1.1: Australian Public Service Commission | ||
| 1.1.1: APS people and organisational performance | ||
| Percentage of high level of use and satisfaction with the State of the Service Report and other research and evaluation reports by the SES, agencies and other clients | 75% | 85% |
| 1.1.2: Investing in APS development and capability* | ||
| Responding surveyed participants consider that Commission programs have equipped them with the knowledge and skills they need in order to perform their roles more effectively | 85% | 98% |
| Responding surveyed participants consider that Commission program learning objectives were met effectively | 85% | 98% |
| Responding surveyed participants agreed that attending Commission programs and/or events assisted in building their awareness of issues, developments and priorities to enable them to work more effectively | 85% | 98% |
| Responding surveyed participants agreed that attending Commission leadership development activities increased their leadership skill, capability and knowledge | 85% | 85% |
| 1.1.3: Australian Government employment workplace relations | ||
| Percentage of agency enterprise agreements assessed against the bargaining framework within 10 working days | 100% | 93% |
| Level of satisfaction of the President of the Defence Force Remuneration Tribunal with the quality and timeliness of the services provided by the secretariat | Very good or above | Very good |
| Level of satisfaction of the President of the Remuneration Tribunal with the quality and timeliness of the services provided by the secretariat | Very good or above | Achieved |
| Program 1.2: Parliamentarians’ and judicial office holders’ remuneration and entitlements | ||
| Percentage of all variations to remuneration and entitlements processed in a timely manner with an accuracy of at least 99% | 99% | 99% |