The Australian Public Service Commission's new smartphone app Ripple will help you better understand these issues.
The pilot for Ripple started in August this year and has now come to a close. A special mention to the 2,000 randomly selected APS employees spread across 30 APS agencies who put their hand up to test our first performance smartphone app. It's the first time the Commission has ever trialled something like this.
We're delighted to have had over 1,000 employees answer a question every day about performance issues with 1,400 employees answering 75 per cent or more of the questions.
Next steps - Evaluation
The evaluation phase will be critical to getting the best out of Ripple, We want to work closely with our pilot users and explore the why, what and how before any broader rollout. Our plan over the next six months is to:
- meet with participants and their colleagues to get a better picture of their Ripple journey
- analyse the information collected and pull together a snapshot summary for release in early 2017
- review user feedback and make app iterations before any broader rollout - this includes preparing a version for Android users
We will be regularly updating the website, check back for key Ripple highlights in the new year.
What is Ripple?
Ripple is a conversation starter. The concept is simple: one question a day on performance issues delivered to your smartphone, with accumulative APS-wide results available immediately. It'll help you think through what's important to you about your job, and may even make you better at it. It's a simple approach to a complex topic that's built on the idea that a productive dialogue begins with a good question.
Individual workplace performance has a mixed history in the APS, partly because of the complex and varied nature of the work we do in government. Over the years, APS agencies have tried all manner of things to measure, promote and manage performance, with varying degrees of success.
The vast majority of people want to do well at their jobs, and Ripple is a fresh approach to helping people succeed in that aspiration. It's designed to fit in around your daily work routine, and should be a pleasure to use.
All user data within Ripple is confidential. Considerable effort has been made to safeguard the identity of users and the data they provide through Ripple.
Aggregated quantitative data and de-identified comment data may be provided to agencies to inform internal management decisions and may be used for research purposes in the future. Any data that allows individuals to be identified will not be released.
As an APS employee, you have obligations under the Public Service Act 1999 to uphold the APS Values and behave in accordance with the APS Code of Conduct. This applies to the use of Ripple, even though all use is confidential. Generally speaking, in Ripple as in life, be respectful and play nice.
Want to talk about it?
The Ripple Team is keen to nurture a community of interest around the app, and welcomes all input. If you have a question or comment about Ripple, please email ripple [at] apsc.gov.au.