1. Recognise a potential issue or problem
- do I have a gut feeling that something is not right?
- do I feel this is a risky situation?
Recognise the situation as one that may involve tensions:
- between two or more of the Values
- between the Values/Code and personal values.
2. Find relevant information
Find the relevant information and gather the facts:
- what was the trigger and what are the circumstances?
- identify the relevant legislation, policies and guidance (APS-wide and agency specific)
- identify the rights and responsibilities of relevant stakeholders
- identify any precedent decisions.
3. Linger at the 'Fork in the Road'
Linger at the 'Fork in the Road', pause to consult:
- supervisors and managers
- respected colleagues, peers, or support services—remember privacy.
- Talk it through, use intuition and analysis, listen and reflect.
4. Evaluate the options
Evaluate options, identify consequences, look at the processes:
- identify the risks
- discard unrealistic options
- apply the accountability test—would the decision stand up to public scrutiny/independent review?
- be prepared to explain the reasons for your decision.
5. Come to a decision
Come to a decision:
- act on it and make a record if necessary.
6. Take time to reflect
Take time to REFLECT and review
- how did it turn out for all concerned?
- learn from your decision
- if you had to do it all over again what would you do differently?