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Reasonable adjustments in the workplace

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Reasonable adjustments refer to the administrative, environmental or procedural changes which enable employees or potential employees with permanent or temporary disability to:

  • perform their duties
  • be considered for transfer, promotion, training or other employment opportunities
  • access workplace facilities
  • participate in work-related programs.

An employee or potential employee may request an adjustment to eliminate or reduce barriers so they can perform the key requirements of their job.

APS managers can use JobAccess to access free and confidential information about how to make reasonable adjustments by calling 1800 464 800 or through the online enquiry form. Managers and employees can also search the JobAccess Workplace Adjustment Tool. The Workplace Adjustment Tool contains practical ideas and solutions aimed at supporting people to remove any barriers in the workplace.

JobAccess manages the Commonwealth funded Employment Assistance Fund. This fund helps Australians who meet the scheme's definition of disability by providing financial assistance to purchase a range of work related modifications. The Fund may reimburse the cost of work related modifications and services including adaptive equipment for the workplace, disability awareness training, and Auslan services.

More information about the Employment Assistance Fund is available on the JobAccess website

Special thanks

Contributions from the following people are greatly appreciated:

  • Samantha Palmer, First Assistant Secretary, Department of Health, Diversity Champion*.
  • Michael Pini, Senior Tax Counsel, Australian Taxation Office, Disability Champion*.
  • Craig Farrell, First Assistant Secretary, Department of Immigration and Border Protection*.

*Position at April 2015

Last reviewed: 
29 March 2018