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Providing effective secretariat support

Suitable for: APS and EL staff

Duration: 1-day workshop
Venue: APS Learning Centre, Canberra
Price: $675.00 (excl. GST)
Registration: Visit APS Learn for scheduled dates and to enrol for this program
Contact: Coreskillsdevelopment [at] apsc.gov.au

Program overview

This program covers the role of the secretariat when working across government, jurisdictions, teams and stakeholder groups. Examine the protocols of secretariats. Learn to coordinate and prepare meeting agendas. Appreciate how to contribute to committee effectiveness and to prepare appropriate documents.

Participant benefits

  • identify and document secretariat functions

  • identify techniques to manage complex and diverse relationships

  • record and review meeting minutes for accuracy

  • explain meeting coordination techniques to support the chair and meeting outcomes

  • plan and schedule secretariat documents

  • identify areas to improve the secretariat function.


  • One-day workshop.
Last reviewed: 
14 February 2019