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We've put together answers to the most commonly asked questions about the APS Online Learning Catalogue.

If you have a question you can't find the answer to, please contact us on 02 6202 3933 or via leadership [at] apsc.gov.au or coreskillsdevelopment [at] apsc.gov.au

Using the Catalogue

What learning resources are held in APSLEARN and what is held in GovTeams?

Self-directed resources like articles, videos, and podcasts are held on GovTeams.

Bookings for eLearning and Interactive Virtual Courses can be found in APSLEARN the APSC's Learning Management System. 

Does it cost me anything to access?

Of the more than 150 learning resources in the APS Online Learning Catalogue, nearly 80% are available free of charge.

Places in facilitated online training sessions in APSLearn are charged on a fee-for-service basis.

How do I find Interactive Virtual Training courses and eLearning in APSLEARN?

Visit APSLEARN and browse courses in the top left hand corner to see what is available. You don't need to have an account to browse courses. You can search by course type, course name or delivery mode (eLearning or Facilitated).

To book on a course you will need to login to your APSLEARN account or sign-up.

How do I find learning resources like articles, videos and podcasts in GovTeams? 

The APS Online Learning Catalogue on GovTeams is arranged under three learning areas:

  • New to the APS
  • Core Skills
  • Leadership

To browse the catalogue, click on the headings on the left of this page. Some resources may link you to APSLEARN while others will link to external websites. You may need to access some resources using your personal device. 

I'm not able to access a resource in GovTeams or on APSLEARN - what do I do? 

To access some resources you may need to use your personal device.

If you have issues accessing a resource, please let the Centre for Leadership and Learning know by phone 02 6202 3933 or leadership [at] apsc.gov.au or coreskillsdevelopment [at] apsc.gov.au  

About the Catalogue

What is the APS Online Learning Catalogue?

The APS Online Learning Catalogue provides APS employees with access to a range of quality capability development regardless of where they are working. It includes webinars, eLearning modules, articles, podcasts and videos.

You can also register for upcoming interactive virtual sessions offering facilitated content via a virtual classroom.

Why was the APS Online Learning Catalogue developed?

Now more than ever it is important for APS staff to build and maintain their professional skills as we support the Australian Government respond to the COVID-19 challenge.

As many staff are working from home or in a different location, the APSC has partnered with APS agencies and other organisations to develop the catalogue to support APS staff develop their skills regardless of where they are working.

What delivery methods are available in the APS Online Learning Catalogue?

A description of each delivery method is below:

  1. Self-Directed Learning (GovTeams)
    A curated range of online resources, such as articles, videos, podcasts, webinar recordings, and worksheets
  2. eLearning Courses (APSLEARN)
    Structured courses, including specific online modules, which people can complete at their own pace
  3. Interactive Virtual Courses  (APSLEARN)
    Using technology to connect people with people, interactive virtual sessions offer facilitated content via a virtual classroom. This approach mimics a face to face environment and may include small and large group discussions, direct teaching from a facilitator, and breakout rooms
  4. Blended Learning  (APSLEARN)
    An option that incorporates a mixture of two or more delivery approaches

I've read a good article that would suit the Catalogue. How can I contribute?

That's great! Please submit your suggestion via leadership [at] apsc.gov.au or coreskillsdevelopment [at] apsc.gov.au  

Information about existing Face-to-Face Bookings

I was enrolled in a face-to-face course – can I move my enrolment to an Interactive Virtual Course?

Yes, we can reschedule your enrolment if there is a position available. Please make sure you have read the access requirements available under ‘Technology for Interactive Virtual Courses’ below. If you have access to the technology, please email coreskillsdevelopment [at] apsc.gov.au (remember to include the course name). The team will then be in touch to confirm if a position is available and to provide you with an amended enrolment notification. 

I was enrolled in a face-to-face course – will this move to an Interactive Virtual Course?

We are working to move more courses to online options, but which courses and when they could be available are still being worked through. Your enrolment will remain in our system for now and we will contact you when further information is available.

Using APSLEARN

How do I sign-up to APSLEARN?

Signing up to APSlearn is easy and takes about two minutes. 

I have forgotten my APSLEARN password – what do I need to do?

Under the login section on APSLEARN there is a section called ‘Forgotten your password?” – click on that and enter your email address. You should then receive an email with a new temporary password. If you do not receive an email please send an email to coreskillsdevelopment [at] apsc.gov.au or leadership [at] apsc.gov.au and the team will contact you.

How do I book a course on APSLEARN?

Login to APSLEARN to book on one of our courses. You will need to sign-up if you haven't already. Once logged in, you can view and enrol in our range of eLearning and Interactive Virtual Courses. If your course has a fee, payment is via credit card. If you need more information on booking a course, this How-To Guide provides step-by-step instructions. 

How do I book someone else on a course on APSLEARN?

To book someone else or book more than one person on APSLEARN you need to have some extra permissions added to your account by our team. This is simple and easy to do. Please see the How-To Guide for information on how to do this. 

I missed out on a spot in an Interactive Virtual Course – what do I do?

We will be working to schedule more sessions of a range of courses. To show your interest you can put your name on the waitlist. It's also worth keeping an eye out for course announcements via the APSC website and APSLEARN.

Technology for Interactive Virtual Courses

What technology will I need to access my Interactive Virtual Course?

You may not be able to access the online classroom tool through your Agency IT network. If this is the case you may need to use your personal device and home internet network. To access the course you will need:

  • A work/personal internet network connection
  • A compatible work/personal device with an active camera (laptop/tablet/webcam)
  • A private and quiet space, this is to help maintain the security and the confidentiality of participants.

I do not have access to a webcam – can I still do my Interactive Virtual Course?

Although it is preferred, a webcam is not a requirement, as long as you meet the other access requirements of being able to join the meeting, view the facilitator and have audio. 

Last reviewed: 
2 June 2020