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Harassment Contact Officer: training

Suitable for: All levels

Duration: 2-day workshop
Venue: Centre for Leadership and Learning, Canberra
Price: $1325.00 (excl. GST)
Registration: Visit APS Learn for scheduled dates and to enrol for this program
Contact: nationalcalendarteam [at] apsc.gov.au

Note: this program benefits those currently in harassment or diversity contact officer roles.

Program overview

This program covers the roles and responsibilities of managers, employees and contact officers related to harassment and diversity. Consider the legal framework for discrimination and harassment and how this applies in the workplace. Explore the roles and responsibilities of contact officers compared with other roles. Discuss the complaints and resolution process and the tools and support available.

Participant benefits

  • Develop your objectivity and impartiality skills and expand your knowledge of harassment laws.
  • Learn the options available for dealing with harassment in the workplace.
  • Become an effective Harassment Contact Officer.


  • Two-day workshop.
Last reviewed: 
3 January 2019