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Evaluation factor - Guidance

This factor relates to the scope of independent action or autonomy used in the role. It takes into account the level and degree of direction and guidance provided by policy, precedents, and regulations and the requirement to follow clearly defined procedures or being allowed to operate within broad parameters.

Work value description Points
  • Generally works with close supervision and within well established procedures and practices.
  • Work involves following instructions which define the tasks in detail and have standards and results to be achieved.
  • Minimal personal initiative is required as methods and objectives are closely defined within standard procedures and instructions.
  • Work quality and content is subject to regular review.
  • Works with routine supervision and within established procedures and practices.
  • Work involves working from instructions but making minor decisions involving the use of initiative in the application of systems, and procedures.
  • Work is clearly defined at the outset and work is reviewed at intervals and on completion.
  • Works under general supervision, within established procedures and practices. Objectives, priorities and deadlines are defined with some autonomy about how work is performed.
  • The work may involve working independently on specific tasks with issues that don’t have clear precedents resolved under appropriate guidance.
  • Work quality and content is subject to monitoring to ensure in broad terms that satisfactory progress is being made against stated objectives.
  • Works under general supervision and works within established procedures and guidance.
  • Objectives, priorities and deadlines are defined with some latitude in selecting the most appropriate method to completed tasks and how precedents, procedures and guidelines are interpreted and applied.
  • The work may involve working independently to manage specific tasks, processes or activities against stated objectives with supervision generally limited to complex tasks or unfamiliar situations.
  • Completed work is evaluated for accuracy, appropriateness and conformity with policy requirements.
  • Works under limited supervision to progress a series of activities within recognised guidelines.
  • There is a clear statement of overall objectives and in consultation with supervisor decides on tasks and activities to be undertaken and required deadlines.
  • Work follows well defined and detailed policies, technical or professional guidelines and accepted practice or precedents to achieve specific end results. There is some discretion to vary or tailor these.
  • Some judgement is required to resolve workplace issues with supervision provided for complex or difficult issues.
  • Works under limited direction and is guided by policies, accepted standards and precedents.
  • The work involves using discretion and initiative over a broad area of activity with autonomy and accountability in interpreting policy and applying practices and procedures with some latitude in modifying practices and procedures where necessary.
  • Expected results are less tightly defined and there is discretion about how they are best achieved.
  • Work produced requires little or no revision before finalisation.
  • Operates under general direction and is guided by legislation, policies, procedures and precedents.
  • Interpretation is required to establish the way in which procedures and policies should be applied with the role operating with considerable independence.
  • Generally work is within parameters provided by broad objectives and standards, with substantial discretion on how objectives are achieved for specific areas of responsibility.
  • Operates under broad direction and influences the development of policy, procedures and guidelines.
  • The work requires a high level of independent control and is conducted based on broadly stated objectives.
  • There is a high level of autonomy with responsibility for setting priorities, developing work programs and determining how work is done.
  • Significant judgement is required to select a course of action to manage highly complex or sensitive issues consistent with established legislation, principles and guidelines.
Last reviewed: 
29 March 2018