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Digital mental health gateway helping Australians get the support they need

Mental Health Week in Australia kicks off this week. We’re celebrating the Department of Health’s one-year anniversary of Head to Health, an innovative service that helps Australians access phone and online mental health services and treatment options.

Head to Health is the result of an extensive co-design process between the Department of Health, people and families with a lived experience of mental health issues, as well as mental health organisations, service providers, health professionals and the Australian public.

Head to Health services are funded by the Australian Government and are free to use. The digital services have recently won a number of national and international industry awards for the technical build, useful content and the comprehensive co-design process by which they were developed.

The digital service contains over 380 useful websites, apps, online programs and community forums, as well as phone, chat and email services. If the user isn’t sure where to start, they can also use Sam the Chatbot. Sam provides tailored recommendations on information and services to best suit their needs.

Head to Health has been developed to help optimise the use of digital mental health services, and help people find and navigate the range of resources and services available. Digital mental health services provide an opportunity to increase access to care, regardless of physical location, or concerns around stigma, privacy, and financial issues. They can be used as a complement or alternative to face-to-face therapies, allowing people to seek support in times of need or when trying to support someone else.

You can find out about the activities happening in your state or territory in the list below, with many events culminating on World Mental Health Day, which is on Wednesday 10 October.

2018 Mental Health Week events

Australian Capital Territory

New South Wales (mental health month)

Northern Territory

Queensland

South Australia

Tasmania

Western Australia

Victoria