Note that this page is under review. It has not yet been updated to reflect changes to relevant legislation that affects this guidance. Agencies may continue to use the guidance for reference, but should be aware that it may not reflect current legislative requirements.
The purpose of this guidance is aimed at helping agencies to manage cyber-bullying of their employees by members of the public.i
Table of contents
- What is cyber-bullying?
- Policy framework for managing cyber-bullying
- Managing the impact on employees
- Managing inappropriate online conduct
- Managing the risk of cyber-bullying
- Resources List
i For the purposes of this guide, the general term ‘member of the public’ is used. This includes members of the general population, clients, non-APS employees, former employees, vendors, contractors, journalists, etc. For ease of reference in this guide, the term ‘client’ and ‘member of the public’ are used interchangeably.