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Compelling communication

Suitable for: APS - EL (Recommended target audience may vary outside the ACT)

Are you tired of being misunderstood? Compelling communication provides a formula to express yourself clearly.  Improve your use of both written and oral language to communicate with confidence.

Duration: Pre-registration, e-learning and 2-day workshop
Price: $1325.00 (excl. GST)
Pre-registration: Participants must complete a communication skills self-assessment activity to determine their current level of communication prior to registration. Contact the Program Manager on 02 6202 3522 or nationalcalendarteam [at] apsc.gov.au to request a copy of the skills assessment.
Dates: 16-17 October 2018 (Canberra)
Registration: APS Learn . 
Contact: nationalcalendarteam [at] apsc.gov.au ( )
*This program is also delivered 'in agency'. For more information regarding terms and conditions, please contact agencytraining [at] apsc.gov.au .

Participant ratings of program:

  • 83% said the program was valuable in developing their capability.
  • 95% said the learning from this program is relevant to their current or future role.

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Program overview

The APS Compelling communication learning program will assist you to examine communication perspectives of complexity, relevance and timeliness. The program covers the use of language that is clear, concise, jargon-free, and easy to understand, with an emphasis on producing fit-for-purpose communication that is tailored to the audience.

You may also be interested in other communication programs which specifically target grammar, sentence structure, punctuation and/or speech writing: National learning and development calendar

Participant benefits

  • Understand the factors affecting communication.
  • Recognise what is involved in successful spoken word communication.
  • Draft appropriate forms of written communication for the APS environment.


  • Phase 1 - e-learning and meeting with your supervisor.
  • Phase 2 - Two-day workshop.
  • Phase 3 - On-the-job activities.