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When: Thursday, 19 September

Where: 9:00am - 5:00pm International Convention Centre Sydney

Register for the Sydney conference

8.30 – 9.00


9.00 – 9.15

Welcome and introductions

9.15 – 9.25

Welcome to Country

9.25 – 9.50

Keynote presentation
Peter Woolcott
Australian Public Service Commission

9.50 – 10.10

Developing an APSwide workforce strategy
Helen Bull
Group Manager, APSwide Workforce Strategy Taskforce
Australian Public Service Commission

10.10 – 10.30 A results based approach to Government programs
Alistair Campbell
Assistant Secretary, Priorities and Delivery Unit
Department of the Prime Minister and Cabinet

10.30 – 11.00

Q&A session

11.00 – 11.30

Morning tea

11.30 – 12.00

The role of infrastructure in the development of Western Sydney
Sarah Leeming
Group Manager, Regulatory, Environment and Stakeholder Engagement, Western Sydney Unit
Department of Infrastructure, Transport, Cities and Regional Development

12.00 – 12.30

Changing attitudes to diversity and inclusion
Rodney Lee Walsh
Chief Operating Officer
Office of the Commonwealth Ombudsman

12.30 – 1.30


1.30 – 2.00

The psychology of change: Making change work for us
Danielle Buckley
Registered and Coaching Psychologist

2.00 – 2.05

Relocate for interactive workshop

2.05 – 4.10

Choice of interactive workshop:

Workshop 1: Understanding change

Change is personal and resistance is normal. Sometimes change can be misunderstood and mismanaged because we fail to understand our own reactions and those of our staff and/or colleagues. What are some of the common elements of successful change and how can you be an effective part of it?

In this workshop we’ll explore the nature of change through a range of activities designed to get you thinking and talking about change. We’ll also look at why people resist change and strategies to reframe our reactions to change into something more constructive. 

Workshop 2: Supporting change through communication

Our ability to communicate during times of change is critical. Without the right communication, people become uncertain and negative and are unable to see the benefits or even understand the purpose of the change. Communication impacts employees' reactions and it can therefore determine the outcome of any change.

Come to this workshop to learn how to contribute and support change through effective communication techniques. Recognise your own and others’ communication needs at each stage of the change curve. This highly interactive workshop will provide you with a range of tools and techniques to use through each step of the change process. 

4.10 – 4.15

Closing remarks

4.15 – 5.00

Networking function

Last reviewed: 
16 September 2019