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5. The department's response

Over the last 18 months, the Department of Communications has undertaken a comprehensive review of its strategic priorities and a significant restructure to better align our capability to those priorities.

This capability review started soon after our new structure was put in place. The review was therefore timely and extremely valuable since it allowed us to test our progress and provided an independent view of our strengths and capability gaps. Early advice from the Senior Review Team has also allowed us to immediately address areas in which our change process was lagging or incomplete.

The department's development focus over the next 12 to 18 months will be on strengthening our culture, capability and performance. This capability review report provides invaluable insights and advice to inform that work.

In this regard, we fully agree with the key areas identified by the review team as having the potential to benefit from further development. The department's leadership team is committed to putting in place a comprehensive action plan that will build on the strong foundation we have established over the last 18 months.

I am pleased that this review recognises that we have a collegiate, dedicated workforce with a strong delivery focus and positive stakeholder relationships. It also acknowledges the role of the new Bureau of Communications Research as an important new investment that will strengthen our market analysis capability and the provision of evidence-based policy advice. We will continue to build on these strengths.

Finally, I would like to extend my sincere thanks to the members of the Senior Review Team, Mr Michael Vertigan AC, Ms Kathleen Conlon and Ms Elizabeth Cosson AM CSC, for their collaborative, professional and constructive approach to the review, and to the members of the APSC team who supported them. I am also very appreciative of the positive engagement and honest, considered input to the review by the many staff and stakeholders who participated.

Drew Clarke PSM


Department of Communications

Last reviewed: 
29 March 2018