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1. Cyber-bullying of APS employees by members of the public

The purpose of this guidance is aimed at helping agencies to manage cyber-bullying of their employees by members of the public.i

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i For the purposes of this guide, the general term ‘member of the public’ is used. This includes members of the general population, clients, non-APS employees, former employees, vendors, contractors, journalists, etc. For ease of reference in this guide, the term ‘client’ and ‘member of the public’ are used interchangeably.