2006-07

Preface
The State of the Service Report 2006–07 reflects the activities and human resource management practices of APS agencies.
Commissioner’s overview
The Overview summarises the main points of the rest of the report
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Lynelle BriggsLaunch speech
Lynelle Briggs, Australian Public Service Commissioner, launches the State of the Service Report 2006-07 and presents some of the main findings.

Workforce profile
This chapter explores demographic and structural patterns for staff employed under the Public Service Act 1999, as well as changes over time.
Employee engagement and job satisfaction
This chapter draws on information from the agency and employee surveys to explore levels of employee engagement and job satisfaction.
Attraction, recruitment and retention
This chapter looks at agencies’ progress in the areas identified in the MAC report Managing and Sustaining the APS Workforce.
Diversity
This chapter looks at agencies’ commitment to workplace diversity and success in achieving improved employment outcomes.
Integrity and fairness
This chapter draws on both employee perceptions and agency practices to explore issues of integrity and fairness.
Leadership, management and communication
This chapter explores the three interrelated issues—leadership, management and communication—within the APS context.
Organisational productivity
This chapter examining productivity improvements achieved in the APS and then focuses on key HR influences on productivity.
Organisational governance
This chapter examines key developments and focuses on performance against the building blocks identified in Building Better Governance.
Whole of Government
This chapter provides a comprehensive assessment of the current state of play of whole of government working in the APS.
Working with the Australian community
This chapter looks issues relevant to working with the community including delivering services and the relationship with external stakeholders.
Agency achievements and the way forward
The focus of this chapter is the achievements of MAC agencies during 2006–07
Appendixes
The appendixes provide supporting information for the report including methodologies and analysis used to create the report