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2003 agency survey The agency survey conducted in June 2003 for the State of the Service report

2003 employee survey The employee survey conducted in May 2003 for the State of the Service report

2004 agency survey The agency survey conducted in June 2004 for the State of the Service report

2004 employee survey The employee survey conducted in May 2004 for the State of the Service report

AAT Administrative Appeals Tribunal

AAWI Average annualised wage increase

ABA Australian Broadcasting Authority

ABS Australian Bureau of Statistics

ACA Australian Communications Authority

ACC Australian Crime Commission

ACT Australian Capital Territory

ADR Alternative dispute resolution

AEC Australian Electoral Commission

AFP Australian Federal Police

AGD Attorney General’s Department

Agency survey The agency survey for the State of the Service Report 2003—04

AGIMO Australian Government Information Management Office

AGO Australian Greenhouse Office

AHL Aboriginal Hostels Limited

AIATSIS Australian Institute of Aboriginal and Torres Strait Islander Studies

AIFS Australian Institute of Family Studies

AIHW Australian Institute of Health and Welfare

AIR Australian Industrial Registry

AIRC Australian Industrial Relations Commission

ANZSOG Australia and New Zealand School of Government

ANAO Australian National Audit Office

APS Commission Australian Public Service Commission

APS Australian Public Service

APSED Australian Public Service Employment Database

APSEDII Australian Public Service Employment Database Internet Interface

AQIS Australian Quarantine and Inspection Service

ASIC Australian Securities and Investments Commission

ATO Australian Taxation Office

ATSIC Aboriginal and Torres Strait Islander Commission

ATSIS Aboriginal and Torres Strait Islander Services

AWA Australian workplace agreement

AWM Australian War Memorial

AWOTE Average weekly ordinary time earnings

BOM Bureau of Meteorology

BRS Bureau of Rural Sciences

CA Certified agreement

CDAC Career Development Assessment Centre

CDS Commonwealth Disability Strategy

CEIs Chief executive instructions

CEO Chief executive officer

Code APS Code of Conduct (s.13 of the Public Service Act 1999)

Commissioner’s Directions Public Service Commissioner’s Directions

CPI Consumer price index

CRS CRS Australia

CSA Child Support Agency

CSP Competitive selection process

CSS Commonwealth Superannuation Scheme

Customs Australian Customs Service

Cwlth Commonwealth

DAFF Department of Agriculture, Fisheries and Forestry

DCITA Department of Communications, Information Technology and the Arts

Defence Department of Defence

DEH Department of the Environment and Heritage

DEST Department of Education, Science and Training

DEWR Department of Employment and Workplace Relations

DFAT Department of Foreign Affairs and Trade

DHA Defence Housing Authority

DIMIA Department of Immigration and Multicultural and Indigenous Affairs

Directions Public Service Commissioner’s Directions

DIRKS Designing and implementing record keeping systems

DITR Department of Industry, Tourism and Resources

DPP Commonwealth Director of Public Prosecutions

DVA Department of Veterans’ Affairs

E-cert Australia’s electronic system to generate export certificates for traded food and agricultural commodities

EFP Executive Fellow Program

EL Executive level employees

Employee survey The employee survey for the State of the Service Report 2003—04

EEO Equal employment opportunity

EMPA Executive Master of Public Administration

EOWA Equal Opportunity for Women in the Workplace Agency

EXDOC Export documentation system

FaCS Department of Family and Community Services

Family Court Family Court of Australia

Finance Department of Finance and Administration

FMA Act Financial Management and Accountability Act 1997

FOI Freedom of information

FOI Act Freedom of Information Act 1982

FSANZ Food Standards Australia New Zealand

Gazette Public Service Gazette

GBRMPA Great Barrier Reef Marine Park Authority

Health Department of Health and Ageing

HR Human resources

HCO Harassment contact officer

HREOC Human Rights and Equal Opportunity Commission

HRM Human resource management

ICC Indigenous Coordination Centres

ICT Information and communications technology

IDF Immigration detention facility

IES Indigenous Employment Strategy

ILS Integrated Leadership System

IMSC Information Management Strategy Committee

IP Australia Intellectual Property Australia

IPAA Institute of Public Administration Australia

IT Information technology

ITSA Insolvency and Trustee Service Australia

JNM Job Network member

KPI Key performance indicator

LAFIA Leading Australia's Future in Asia

LALAC Leadership and Learning Advisory Committee

MAC Management Advisory Committee

NAA National Archives of Australia

NAIDOC National Aboriginal Islander Day Observance Committee

NED Nominal expiry date

NESB Non-English speaking background

NLA National Library of Australia

NMA National Museum of Australia

NNTT National Native Title Tribunal

NOHSC National Occupational Health and Safety Commission

NOIE National Office for the Information Economy

OCPE Office for the Commissioner for Public Employment (South Australia)

OEA Office of the Employment Advocate

OECD Organisation for Economic Cooperation and Development

OHS Occupational health and safety

Ombudsman Office of the Commonwealth Ombudsman

ONA Office of National Assessments

OPC Office of Parliamentary Counsel the Order Senate Order on departmental and agency contracts

PAC Promotion appeal committee

Pathway APS Leadership Capability Development Pathway

PECTA Public Employment (Consequential and Transitional) Amendment Act 1999

PM&C Department of the Prime Minister and Cabinet

PRC Promotion review committee

PC Productivity Commission

Protective Service Australian Protective Service

PS Act Public Service Act 1999

PS Commissioner Public Service Commissioner

Regulations Public Service Regulations

RIS Regulation impact statement

SELC framework Senior Executive Leadership Capability framework

SES Senior Executive Service

TBL Triple bottom line

Treasury Department of the Treasury

TSRA Torres Strait Regional Authority

Values APS Values (s.10 of the Public Service Act 1999)

WDP Workplace diversity program

WR Workplace relations