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Last updated: 9 August 2007
Better, Faster: streamlining recruitment in the APS
The approach described in this booklet can be used for individual or bulk recruitment processes to accurately analyse, diagnose, define and implement meaningful enhancements to recruitment in any agency—large or small.
‘We need to position ourselves to succeed in a war for talent’
Dr Peter Shergold
Secretary, Department of the Prime Minister and Cabinet
Contents
Section 1. The argument for redesign
- Current recruitment processes are costing us
- Average APS recruitment times and targets
- Four keys to effective recruitment outcomes
Section 2. Process mapping methodology
- Reviewing your recruitment process through process mapping
- Using the card set
- Diagnostic tool
- From insight to execution
Section 3. Tips and better practice resources
- Model: Working in partnership
- A word on minimum requirements and merit
- Roadmap for success
- Sharing better practice
- Support and resources
- Key questions to ask in determining the future direction of your recruitment function



