Turned Up and Tuned In 
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Last updated: 22 June 2006
Turned Up and Tuned In: A manager’s guide to maximising staff attendance
Purpose
A key message is that it’s not about a manager doing more, but about doing the important things well.
Turned Up and Tuned In has been developed as a practical resource for managers. It is designed to complement your agency’s policies and procedures by:
- distinguishing between the factors that affect an employee’s ability to attend and those that act as barriers to attendance
- highlighting the organisational influences involved in motivating employees to attend
- identifying how to recognise a potential attendance problem
- suggesting good practice approaches and tips
- providing guidance on how to conduct those ‘difficult’ conversations.
Every day, people exercise their discretion to ‘turn up’ and ‘tune in’. This guide recognises the importance of your role as a manager, and in particular, the quality of the relationship you have with your staff.
By focusing some of your attention on workplace absence you stand to achieve the following benefits:
- staff return to work more quickly, minimising the intermittent loss of confidence, skills and knowledge
- your team maximises opportunities to pool resources to achieve outcomes
- you experience increased team morale and commitment
- others’ perception and experience of your team is enhanced (this can attract skilled staff to your team)
- you experience a reduction in costly workplace injuries and staff turnover
- more of your resources can be invested in staff development and career and succession management
- your own performance and career potential is more favourably appraised
- staff are more motivated to attend work and therefore less likely to be absent.
