Turned Up and Tuned In: A manager’s guide to maximising staff attendance

What is your level of confidence?

to detect trends or patterns of absences?
to determine the causes?
to raise concerns with employees?
to support employees who are experiencing attendance problems?
to build and sustain employees’motivation to attend?

Absence comes at a cost

Salary cost

On costs

Costs of temporary replacement staff

Lost productivity

Impact on co-workers

Total costs of workplace absence

Why you can’t afford to ignore it

As much as 50% of workplace absence is considered discretionary and therefore avoidable.¹
APS employees are absent 11.9 days each year on average.²
Total costs of absence can be up to three times the direct salary costs of the absent employee.³
The frequency of compensation claims is 3.14 for every 100 employees.⁴
The average cost of a compensation claim in 2005 was $28,424 and trending upwards.⁵
Mental stress (psychological injury) is the cause of 21.5% of workplace injuries.⁶

You can do something about it

1 Australian National Audit Office (ANAO), Absence Management in the Australian Public Service, Performance Audit Report No.52 2002–03, 2003, p.4 http://www.anao.gov.au

2 ANAO, 2003, p.4

3 ANAO, 2003, p.4

4 Comcare, Annual Report: 2004-2005, 2005, p.10. http://www.comcare.gov.au

5 Comcare, 2005, p.10

6 Comcare, 2005, p.12

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Turned Up and Tuned In: A manager’s guide to maximising staff attendance

What is your level of confidence?

Absence comes at a cost