State of the Service Report 2013–14


Browse the State of the Service Report

Go to Chapter one: Overview

Chapter one: Overview

Chapter one includes the Australian Public Service Commissioner's overview.

Go to Theme 1: Efficiency

Theme 1: Efficiency

Theme 1 includes three chapters: Chapter two, Driving efficiency and effectiveness; Chapter three, Managing risk; and Chapter four, Using communications technology.

Go to Theme 2: Effectiveness

Theme 2: Effectiveness

Theme 2 includes four chapters: Chapter five, Building leadership capability; Chapter six, Managing for change; Chapter seven, Open innovation; and Chapter eight, Managing attendance.

Go to Theme 3: Evaluation

Theme 3: Evaluation

Theme 3 includes two chapters: Chapter nine, Delivering performance and accountability; and Chapter ten, Evaluating human capital.