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The Capability Development Panel and eLearning Support Services and Solutions Panel

eLearning Support Services and Solutions Panel

eLearning is an important learning and development tool for the contemporary workplace and is an area of rapid growth within the public sector. In keeping with its National Leadership, Learning and Development Strategy, the Commission established the eLearning Support Services and Solutions Panel to provide streamlined access for agencies; encourage adoption of innovative services; and ensure content developed within the eLearning environment is of a high standard and capable of accreditation (if required). There are 22 specialist eLearning firms of the panel.

The Panel will assist agencies with simple, one-off projects or complex ongoing implementations through all stages of the eLearning cycle – identifying your requirements, implementation, Learning Management Systems, hosting solutions, technical support and ongoing evaluation and maintenance.

Our eLearning Panel gives you access to expertise in a range of areas, including:

Consultancy
Content Development and Accreditation
Content Deployment, Learning Management Systems and Hosted Services
Training and Support Services

Consultancy

The eLearning experts can provide advice on a board range of matters, including:

systems
content
architectural design
learning management
emerging trends and practices
accreditation
monitoring and evaluation

Content development & accreditation

Content developed can be accredited by a Registered Training Organisation (RTO) or other accrediting organisation (e.g. tertiary institutions or industry associations).

Content deployment, learning management systems and hosted services

Services offered by the eLearning Panel include:

Migration of existing content to an eLearning environment
Modification of existing content in an eLearning environment
Deployment of new content in an eLearning environment
In Agency implementation - where there is a wide variety of agency requirements extending from centralised to distributed processing environments
Hosted implementation - providing options for agencies who don’t wish to install and maintain eLearning solutions within their own information technology environment
Learning Management Systems (LMS) including:

tracking and reporting of competency acquisition
mapping and monitoring of enterprise-wide competency levels
tracking and administration of students, providers, courses and registered assessors
statistical analysis & evaluation

Innovative facilitation including:

moderated eLearning forums
participant contribution tool
collaborative content creation and interaction
learning communities and networks.

Training & support services

User Training - design or provide training solutions which may include:
- manuals
- online instructions
- classroom-based training
- one-on-one training
- distance and remote learning
Infrastructure training - comprehensive technical training for information technology staff where in-house solutions are deployed
Content Management training including:
- instructional design to maximise learning
- training of agency staff to develop and maintain their own content
- administrator training
- content editing and management
- train-the-trainer instruction
Help Desk including:
- User Support for system access, functionality and content use
- Agency Support for Infrastructure and content management

Contact us about eLearning support services and solutions

For more information about our Leadership, Learning & Development Panel or the eLearning Panel, contact the Panel Services team in our Canberra office on 02 6202 3793 or via email panelservices@apsc.gov.au

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