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Leadership, Learning and Development Panel
About the Panel
The Commission’s Leadership, Learning and Development Panel includes more than 115 consultancy and 20 eLearning firms who are specialists in the APS environment. The Panel will continue to grow as emerging needs of the Australian Public Service (APS) arise.
The Panel was selected through a rigorous open Tender process and delivers high quality leadership, learning and development solutions. The broad range of products and services on offer via the Panel can be customised to meet your agency specific needs.
The Key Areas of Expertise (KAEs) include, but are not limited to:
- Strategic people management and capability building consultancy services;
- Learning and development services for non-executive employees;
- Coaching services to all levels of the APS;
- Senior Executive Service leadership development;
- eLearning – NEW to the Panel
Benefits of Panel Membership
- No need to run costly, time consuming Tender processes for leadership, learning and development solutions;
- All procurement through the Panel satisfies the Commonwealth Procurement Guidelines, including procurements below and above the $80,000 threshold;
- Confidence that your chosen provider has been rigorously assessed in their KAE’s;
- Allows customised agency specific products and services to deliver improved capability;
- Capped provider fees at highly competitive rates;
- Customer service excellence from a professional Commission team who will:
- Help you identify your requirements;
- Provide you with proposals from selected Panel members;
- Assist you with contractual negotiations with your chosen provider;
- Coordinate programme manuals and materials if required; and
- Ensure quality assurance of Panel members through ongoing evaluation.
How to access the Panel
The Panel can be accessed by contacting the Commission’s national office in Canberra. A Client Services Officer will provide you with a Membership Information Pack and Memorandum of Understanding. You can also register your agency’s interest in Membership by emailing us.
Cost of Membership
For information on the cost of Membership to the Leadership, Learning and Development Panel, please contact us.
Panel arrangements
- Download the Leadership, Learning and Development brochure
- APS Commission LLD Panel Providers available to deliver services
Panel Services
The team
The Panel Services Team coordinates leadership, learning and development activities for APS agencies through the Commission’s Panel of Providers, forming an integral part of a three-way relationship.

In the last financial year, Panel Services coordinated almost 1500 pieces of work to approximately 40 agencies, through the Panel. Some of this work included coordinating 6 or 12 month calendars for in-house agency training, coaching services, facilitation, consultancy & SES development.
Contact the Panel Services team
The process
The Panel Services team follow a process to assist your agency in meeting its leadership, learning and development outcomes by:
- Assisting you to define your agency’s requirements
- Ensuring you have all the required documentation to make use of the Panel
- Sourcing providers in Key Areas of Expertise (KAEs)
- Quality checking proposals to ensure specified personnel and fees match the deed
- Providing you with proposals from various suppliers
- Assisting with contract negotiations with your chosen provider
- Coordinating course manuals
- Providing you with evaluation documents for continuous improvement
- Providing periodic reports so you can plan your agency’s leadership, learning and development future
What’s New
Consultancy Services has changed its name to 'Panel Services'. The Panel Services Team will continue to provide high quality services to the APS via the Commission's Leadership, Learning and Development Panel. The website will be updated shortly to reflect the change. The Panel Services Team can be contacted at their new email address at panelservices@apsc.gov.au or on 02 6202 3793.
eLearning Support Services and Solutions Panel
From September 2008, you will be able to access eLearning expertise in a range of areas, including:
- Consultancy – for your total eLearning solutions;
- Content Development – transforming your training with eLearning;
- Content Deployment – including Learning Management Systems and Hosted Services; and
- Training and Support Services – the eLearning way
Contact Us
Contact the Panel Services team in our Canberra Office:
By phone: 02 6202 3793
By fax: 02 6202 3799
By email: panelservices@apsc.gov.au
Via the web: http://www.apsc.gov.au/learn/custom.htm
By post: 16 Furzer Street Phillip ACT 2606
Other Commission initiatives
As part of our commitment to continuous improvement, the Commission is always looking for ways to add value to APS agencies. Tell us about the challenges your agency is facing beyond tomorrow so the Commission can continue to meet the future needs of your APS.


