Influencing, negotiation and persuasion

Last updated: 07 Oct 2016

This page is: current

Suitable for: APS 3 - 6

Duration: 1-day workshop
Venue: APS Learning Centre, Canberra
Price: $675.00 (excl. GST)
Dates: 22 February 2018 (Canberra), 2 May 2018 (Brisbane), 3 May 2018 (Sydney), 7 May 2018 (Canberra), 22 May 2018 (Melbourne), 12 June 2018 (Canberra)
Registration: Online Registration Service

Program overview

Explore aspects of influence and the psychology of persuasion. Understand how verbal and physical language affects interpersonal exchanges, including negotiations, meetings and briefings. Build your practical knowledge and experience through discussion and participation.

Participant benefits

  • Understand influence, negotiation and persuasion and its role in the workplace.
  • Recognise how to confidently and respectfully influence through your actions and to negotiate clearly with managers, colleagues and others.
  • Apply practical negotiation skills when you need to persuade and influence.


  • Pre-workshop activities to assess your ability to influence others and to identify a work place scenario where influence is required.
  • One-day workshop.
  • Post workshop consolidation activity.