Commonwealth crest

Public Service Commissioner
Annual Report 2003-04

incorporating the annual report 2003-04 of the merit protection commissioner
A
 

Appendix F : Delivery of Service-wide development activities

TABLE 45: SES Development programs 2003—04

Activity Frequency Participants
Programs
Orientation to the Senior Executive Service 7 120
Executive Leadership Development Program 1 20
Preparing to Appear Before Parliamentary Committees 2 12
Public Servant's Accountability, Rights and Responsibilities 1 18
Seminar Series
SES Breakfast 8 582
Senior Executive Updates 3 159
Band 3 Forum 3 53
Band 2 Forum 2 42
SES Snapshots 4 81
Special Events
Guidance on Caretaker Conventions 1 184
Totals 32 1271


TABLE 46: SES Breakfast Briefings 2003—04

Speaker Topic Date
Professor Fiona Stanley–Executive Director, Telethon Institute for Child Health Research New Research in Child Development– the Challenges for Government 7 Aug
Carole Houk, Principle Resolve Advisors LLC Integrated Conflict Management Systems 2 Sep
Dr Peter Shergold AM, Secretary, Department of Prime Minister and Cabinet The Implementation Unit–a new way forward 15 Oct
Professor Julian Disney Getting to Know the Neighbours 4 Nov
Ms Christine Nixon, Chief Commissioner, Victoria Police Implementing Organisational Change– Victoria Police, a case study 9 Dec
Brigadier M R McNarn, Director General Personnel– Army, Department of Defence Values Based Leadership 24 Mar
Andrew Podger AO, Public Service Commissioner Managing the Interface with Ministers and the Parliament 23 Apr
Senator Philip Ruddock International and Domestic Security 17 Jun


TABLE 47: APS Development Programs 2003—04

Activity Frequency Total Attendance
Advanced Writing Skills 15 229
Better letters 7 96
Career Directions Workshop 3 45
Conducting investigations 1 19
Conflict Resolution 3 49
Develop a persuasive business case 1 12
Developing client satisfaction 1 7
Developing project management expertise 12 201
Financial Management in the APS: A management perspective–beyond the basics 1 15
Financial Management in the APS: A management perspective–introduction 5 65
Financial Management in the APS: An operational perspective–introduction 3 41
Getting that contract right! 7 119
Giving and receiving feedback 3 49
Harassment Contact Officer Training 2 38
How to enrich your representational skills 1 16
How to write high-impact speeches and respond to QONs 2 26
Influencing Skills 3 54
Interview Tips and Techniques 9 124
Interview Tips and Techniques 1 14
Leadership Skills for Women 6 91
Leading small teams 1 18
Marketing Yourself into an Executive Level Position 5 75
Minute taking skills 7 102
Policy Formulation and Advice–Advanced 7 102
Policy Formulation and Advice–Introductory 11 171
Policy implementation–from plan to measurable results 1 11
Presentation skills 7 67
Smart Reading Skills 9 117
Staff Selection 3 45
Strategic thinking 2 30
Surviving and thriving in the APS 1 21
Understanding the APS Values 1 11
Winning that Job 4 66
Total 145 2146


TABLE 48: EL Development Programs 2003—04

Activity Frequency Total Attendances
APS Writing: Strategy, Genre and Style 3 32
Coaching and mentoring 2 26
Collaborative Policy Formulation 1 12
Effective governance in APS agencies 3 47
EL update 5 409
Financial Management: a strategic perspective 3 47
Handling Strategic Priorities Practically 3 35
Influencing skills 4 56
Influencing Skills–Precourse TMI 4 0
Leadership through policy change 3 49
Leading and Managing Projects 4 57
Leading your team 3 39
Management essentials 1 19
Managing performance 1 14
Marketing yourself into an SES position 1 17
Organisational communication: strategies, tactics & management 1 10
Planning and conducting a tender 2 27
Work/Life Balance 1 10
Total 45 906


TABLE 49: Graduate Development Programs 2003—04

Activity Frequency Total Attendance
A Taste of Government Lunchtime Seminar 1 187
Career Directions 1 12
Graduate Networking Sessions: Leadership 2 134
Influencing Skills 1 12
Legislation and APS Decision-Making 2 24
Policy Formulation and Advice 3 33
Presentation Skills 2 14
Project Management 2 27
Strategic Thinking 1 12
Total 15 455


TABLE 50: Regional delivery of learning and development programs —program and participant numbers 2003—04

Activity Frequency Participants
Advanced Writing Skills 5 47
All about Assertiveness 1 7
Applying for APS Jobs 2 72
APS Job Applications and Interviews 10 96
APS System of Review 4 41
Assertive Communication Skills 3 36
Basic Writing Skills 2 29
Beating the Clock 1 5
Better Business Writing 4 58
Business Planning 1 14
Career Development 3 26
Change and Diversity 2 11
Client Satisfaction Workshop 2 32
Coaching for Success 1 6
Collaborative Policy Formulation 1 12
Communication Rules Ok 2 26
Communication, Project & People Management 1 36
Competing for Promotion 4 44
Conflict Resolution 9 79
Contemporary Issues Regarding International Security Seminar 1 20
Contract Management 5 65
Customer Service 2 16
Dealing with Difficult Clients 2 26
Dealing with Difficult People 1 7
Dealing with staff issues 1 17
Delegates Accountability in Selection 10 87
Developing Client Satisfaction 1 11
Developing project management expertise 2 41
Effective Communication 15 196
Effective Writing 1 16
Email Management 1 7
Emotional Intelligence at Work 5 80
Emotional Intelligence in Leadership 1 15
Executive Breakfast Seminar 9 1450
Executive Update 2 84
Executive Powerpoint 1 4
Executive Support Development 3 36
Fearless Feedback 3 42
Financial Management in the APS 3 37
Giving and Receiving Feedback 2 22
Handling Strategic Priorities 2 20
Improve Your Writing Skills 1 6
Influencing Skills 3 38
International Women's Day 1 175
Interview tips & techniqies 1 18
Joint Selection Committee Workshop 2 9
Leadership 1 7
Leadership Convention 1 68
Leadership Lunchtime Seminar 2 149
Leadership Skills for Women 2 21
Leading and Managing Projects 3 51
Leading Change 2 22
Leading your team 1 10
Management Directions 1 4
Management Training 1 12
Managing Performance Feedback 1 3
Marketing Yourself into an EL Position 2 22
Minute Taking Skills 4 31
Networking & Meetings Workshop 1 6
People Management 2 34
Performance Feedback 1 7
Performance Management 36 374
Performance recognition 2 10
Personnel Operations Program 1 10
Policy Development 5 62
Practical Tips for Selection Interviewers 1 11
Presentation Skills 9 72
Project Management 6 48
Promote Yourself 17 234
Report Writing 2 33
Resume Writing & Job Interview Skills 2 12
Risk Management 1 9
Role of the Supervisor 3 50
Selection Advisory Committee Training 71 756
Selection Referee Workshop 5 53
Selection Refresher 1 9
Selection Techniques 4 64
Selections Recruitment Overview 6 69
Springboard 1 24
Stress Management 1 7
Supervision & Leadership for Workgroups 1 6
Supervision and Leadership 3 23
Supervision for Team Leaders 1 5
Supervision, Leadership & Team Development 2 20
Supervisory Leadership 4 56
Surviving & Thriving 2 26
Team Building 2 26
Team Planning, Monitoring, Assigning & Reporting Work Flow 3 20
Telephone Matters 1 19
Think on Your Feet 1 14
Thinking outside the HR box 1 7
Time Management 1 12
Training for Experienced SAC Members 2 25
Training techniques 2 32
Training Tips for Non Trainers 1 10
Understanding Emotional Quotient 1 10
Understanding Legislative Framework 3 40
Understanding Selections in the APS 1 12
Understanding Work Styles 8 99
Update for SES & EL 1 30
Values Based Leadership & Management 3 112
What can I expect 1 11
What to Expect from Selections 3 32
Winning That Job 11 115
Work/life wellbeing 3 35
Workforce Planning/Succession Planning 3 35
Workplace Relations 3 30
Writing Applications 2 17
Total 408 6455

 

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