Chapter 5 - Diversity

The longstanding commitment of the Australian Public Service (APS) to have a workforce that reflects the diversity1 of the Australian community is an explicit recognition that diverse workforces drive innovation, creativity, problem-solving capabilities and individual and organisational productivity. A diverse workforce positions the APS to better serve and support the government and the Australian people.

This chapter examines employment patterns for key diversity groups in the APS, in particular Indigenous Australians, people with disability, women, and people from a non-English speaking background. It also outlines the views of employees and reports on the strategies being adopted by the APS to build and retain a more diverse workforce.


1 Diversity includes differences in gender, age, language, ethnicity, cultural background, disability, religious beliefs and family responsibilities. In the workplace, it also encompasses differences between individuals in educational level, life experience, work experience, socio-economic background and personality.